If I could give them zero it would still be too much. My insurance co booked them to tow my car in a three hour window. Four hours later my car still is sitting in same place. Called them an a butt wad lady who says she was manager answers the phone. Says the driver showed up to a place I been literally sitting for 4 hours, called, didn't see me and canceled my tow.
Tried to explain that the driver didn't show up, but she kept repeating "you should have answered your phone." There are times when reception is bad or guess what the cell phone dies and you miss the call. However, if the driver had showed to the designated location, my home, then I would have seen them to confirm yes it's me I need the tow. These idiots never freakin showed up! Hope Allstate drops these clowns.