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| - I've been eating sushi for 26 years and the last 18 of those here in Vegas. I've been to sushi bars, sushi restaurants, restaurants that 'serve sushi', and of course many 'all-you-can-eats'. That being said, the chefs are nice, the fish quality is average, and the service is so bad that I can't understand how they keep the doors open.
You'll find a lot of reviews where customers get so excited about all-you-can-eat that they'll eat a sh*# sandwich and smile about it. I won't. As with most other AYCE joints, you're servings will contain a lot of rice and little fish. This practice is normal as rice is cheap and they want to fill you up. If you love rice, this is your place. I don't want to eat two servings to get one serving of fish. You also won't find many of the more exotic items on their menu. Uni isn't exotic and it's also not on the lunch AYCE menu. Figures.
Service is horrible here. Many new sushi hobbyists won't mind the rude and callous behavior of a waitress if they think that reason is 'the way it is' or language barrier. In Sin City's case it's neither. I was told about the waitress and was warned of her behavior. My friends were right, and she lived up to her reputation. At one time our party of four sat with empty drinks (soda and water), and a stack of dirty plates so large we could barely eat around them. To top off our experience, she spilled a scalding bowl of soup on two of the guests in our party. The waitress had no response. No napkins, no rag, no clean up, no apologies, and still continued her callous, rude, and insensitive behavior. Can I at least get a refill?
Like Janice, Erin, and Nestor said, stick to your guns and go get better service and sushi elsewhere. The chefs are really nice and I feel bad for them. The food is average, but the chefs do what they can, with what they have. The service is what kills it for me and we won't ever return. See all the good reviews for this place? Those were written by noobs.
There's a reason why Osaka is 'Best of Vegas' many years running. Head down Eastern and give them a try. I've been going there every other week for over a decade.
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