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| - Having tried almost all the other locations, it only seemed fair to come try out the Chinatown Levetto location.
As a party of 3, we got one of the few tables in the restaurant tucked away in the Chinatown area on a Friday night.
Levetto is a half service restaurant so you typically walk in, get seated, order, pay and then food is served to your table.
My friends and I all went up to order on separate bills. We started with sharing a romaine salad which was very generously portioned (as is all their menu items).
My friends both got the carbonara which arrived as we were finishing the salad. However, my rigatoni did not arrive for the next 10-15 mins. I decided to go up and check on my order and as it turns out, they had missed my pasta so they had to make it as I reminded them.
At this point, my friends were done their pastas and I was still waiting but I was luckily not as hungry since I had some of the salad.
As we continued to chat and wait for the rigatoni, we saw one of the waiters pick up a pizza and rigatoni. However, they didn't realize I was still waiting for mine and gave my rigatoni to another table. Having noticed us looking, he quickly realized that the pasta should have gone to us first. Due to the large mix up, they refunded my meal and also quickly made a fresh rigatoni for me. They also offered us a coconut cake on the house.
Overall, I thought they dealt with the situation well and as always the pasta was exceptional (al dente and super flavourful). Had it not been the mishap, I would've given full 5 stars.
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