My daughter had been wanting to go VERY light. She is naturally a blonde but wanted the new whiter look. She consulted with Pam, the salon owner, and showed her some pictures of the balayge she was after. They agreed on a time and price and made an appointment. My daughters hair is very hard to lift even though it is light. Pam was patient and spent the 4 hours needed to paint and tone my daughters hair to a gorgeous blend of whites and creams. It is stunning. We would highly recommend anyone seeking a professional, talented salon. You will not be disappointed!!