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  • I saw Erin here a few times. First two times were great. Loved my color and cut. However as time went on, my red turned more orange and my blonde more yellow. I gave her two stars not one bc the first few visits were good. The last time I saw her, she booked a cut during my process. Normally this is fine with me, but she took so long to do the cut and left me under the dryer without checking on me for over 45 min. I was really worried about my hair at this point and I actually had to go find her to ask her to check my hair. She acted like nothing was wrong and put in the toner and did my cut. When I got home I noticed that a 2 in section of my hair right on the top dead center was fried completely off. She couldn't have overlooked this when putting in my toner and cutting my hair, yet she didn't say anything! I would have much more appreciated an apology rather than just to pretend it didn't happen. I went to another salon and the stylist told me it was definitely due to over processing. The remainder of that section was so ragged that I had to have it trimmed. It will be years before that piece grows out to match the rest of my hair.
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