I came here because I was super craving for a bubble tea and I had a Real Fruit Bubble Tea stamp card. My usual location is at STC and the quality between the two locations are almost night and day. I always order a milk black tea from Real Fruit and I love the deep tea flavour and chewy tapioca.
Today's drink tasted watered down and the tapioca is super hard. I saw a sign that said fresh tapioca is made every four hours. Maybe at the STC location this is true but at Pacific Mall... I doubt it.
Service was meeeh--okay, typical Chinese service--which is neither rude nor exceptional.
Overall, with all the other choices in pmall to get bubble tea, I will likely not return to this location again.