I come here everyday and order my coffee through the mobile app. Great customer service! The staffs are really nice. This location in particular is located inside the mall so expect them to be busy. If you don't want the hassle of falling in line with at least ten people in front of you then use the mobile app. It's the easiest and quickest way to get your coffee. Thank you Starbucks staff at the premium outlet south for always making my coffee right! You guys rock!