I had the same type of horrible experience Melissa S. encountered last year. This must be standard operating procedure when they see a foreign vehicle. Let's tell 'em about 7 grand, this freight from Germany is expensive. What is Kerry himself going to jump in a boat and row over their and get the part? I was quoted around $7500 for my estimate. I ended up taking the vehicle to the Mercedes dealership and had the problem fixed for $947. Usually dealerships are more expensive, but not in this case. There are only two possible scenarios: Kerry's employees completely incompetent mechanics or completely corrupt mechanics. Avoid this place at all costs!