My husband and I went here last night for an early dinner. I had been out of town for several days so wanted to spend some qt with him and eat a real meal.
I love Black Angus for their booths. Not sure why, but I am always seated in the booth in the back corner. Maybe I look like trouble?
We sat down and the table was set but clearly not wiped down. The hostess said she would clean it and it took a while but it got done.
The waitress came and tried to take our drink and food order with in moments of sitting down. Throughout the night she seemed to be rushing us along but it was evident she was new to the restaurant and likely the position.
My hubby asked if they had the Sam Adams summer ale and she had no idea what he was asking. She asked him if that was different then the lager. Yikes!
She got the manager who was friendly and knew what beer they had. The waitress ended up being really fun and we are laid back so we enjoyed ourselves. There were a few issues that could have ruined the night but the manager addressed them quickly with humor.
The low points: dirty table, waitress who needs knowledge of product and a Cesar salad that tasted like wet lettuce.
The high points: Awesome steaks (N.Y. and Ribeye)and sides , great atmosphere and a manager who was able to address issues appropriately.