I wish I could select 0 because this company is dishonest and runs scams. I went through my home warranty plan to have someone look at my dryer that wouldn't heat up. They sent this company and the repairman told me he needed to replace the heating mechanism but did not have the part. It would come in next week and he would be back to fix it. He also mentioned that he could replace the coil from the wall to the dryer as it was bent if I got it from Loews or Home Depot. The next day the company called, Takisha, I think to tell me my hwc denied my claim, but they could fix the problem for $200. I was told by my hwc that I had not maintained my dryer since the coil was bent and that was why my dryer wouldn't heat (lint coming from the coils). The repairman lied when that was not the problem n was different from what he told me since he never provided a written diagnosis. He said it to me. I am so glad I didn't use them n disappointed my hwc took this company's word. If they are recommended to you, decline. I did read the reviews and did ask for another company, but this appeared to b the only company that responded.