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  • I understand how the reviews are all over the place as this Enterprise is busy! I have used this location twice and was treated great on both occasions. My first experience was on a super busy day. The place was packed. They got me my vehicle in a good turn around time. Unfortunately the Jeep Patriot was not my favorite and with kids I needed an SUV. It drove pretty rough. It also had a nail in a tire that I found after a day, but the staff swapped me within 20 minutes vs. having to take it to a tire repair ship. This was great service! Of course they gave me another Jeep Patriot. Return was easy. Also if you are renting for an auto repair they will come pick it up at the shop if it is close and they have a good relationship with your shop. My second rental was absolutely outstanding!! Roger the assistant manager is one of the best. I called ahead and requested anything other than a Jeep Patriot. He got me a Nissan Rogue and I could not have been happier. It drove great and I was pleased. Roger went above and beyond to help me and to get me into the vehicle and on my way. Enterprise once again picked my rental up at the shop. I would give a 3.5 on my first experience and 5 star on my second visit with Roger's help. A note to others: If you want the best experience, try to get to this location at times other than before or after work. This place is packed from 730-830 and and 430-6pm. The staff does their best and these are hard working guys and girls. Thank you for taking good care of me on both rentals.
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