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  • Horrible! I would score with no stars if there was such an option. This store ruined a $200+ silk shirt that is dry clean only. This shirt has been dry cleaned once before (by a different dry cleaner) and was handled with care. After the trip to D'elia's, the sleeves were totally ruined and tiny holes were punctured in the fabric. (It looked as though it had been caught in a machine.) After bringing the blouse to the store to report the issue, I received a letter in the mail from "Anthony D'elia" with an insert from the "International Fabric Institute" explaining why my fabric now looks the way that it does. The note said I can pick up my damaged shirt at my D'elia's location. Absolutely condescending. The bottom line is that I brought in a shirt for cleaning and when I picked it up it was in a condition that was no longer wearable. As an aside, I mentioned this experience at my firm and one of colleagues chimed in that she used a different D'elia's location to have a designer evening gown cleaned following a black tie event and they damaged her gown as well. She received a similar note. What a joke.
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