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  • The food is alright, but I won't be coming back here because of the customer service. I placed a pick up order over the phone for a level 10 spicy curry dish. The worker said I could choose between 1 and 10, 10 being the spiciest. I chose 10. When I got home and started to eat, I found that it was NOT spicy whatsoever. Maybe a 2 on the scale, 3 if we're stretching it. My friend who can't eat spicy food could even eat it. It was even less spicy than his 4. So I called back and explained that I had ordered my food at the hottest level and that perhaps an order had been mixed up or something, as mine was not spicy. The man helping me was not helpful at all. He said that they had added spice to my dish and that there was nothing they could do for me. As I live just down the street, I suggested that I bring the food back for them to taste and see the lack of spice. He then explained that he eats spicy level 30 and wouldn't be able to tell what a level 10 was. He kept telling me that I was wrong. He actually used the phrase, "We can't do anything to help you." This is the poorest customer service I have experienced in quite a while. There is Bangkok Orchid up the street, and Ping Pong Thai in the other direction. You would think that he would want to keep my business instead of making me go to them instead.
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