Agreed with many of the reviews here. Been here about 5 times now. Service is consistently poor. Understaffed. Staff not friendly and borderline incompetent. Came to bowl and were told nothing was available. Asked if anything would open up since the 5 kids would be disappointed. We're told in half an hour. They didn't come get us and went to ask. Just ahead of us a group got 2 lanes for 2 hours. They squeezed us in for a lane for an hour. 15 minutes in table just got cleaned and waitress came to get order finally. Took 3 requests and 15 minutes to get bumpers out up for a group of kids including two under 5. In the meanwhile there are 6 empty lanes upstairs (have been all night) and 6 other lanes are dark and half been for or over 30 minutes. Either the staff is lazy or some corporate restriction limits the number of people they are willing to serve. Great location. Food is decent but the service alone is enough to drive you insane.