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  • Approx two weeks ago I was in this Barros for the first time. I ordered a dozen wings as well as a salad, I was not happy with either one. I posted on Yelp my dissatisfaction. Having owned my own businesses I know that it's like to have an employee make a customer mad and that customer quit doing business with me. When I would talk with them my standard statement was I can't fix what's broken if I don't know. I didn't do that to the mgr of Barros, instead I post on Yelp. Tonight I received a call from Amy Barro, she and her husband own this one. She said she saw my post and wanted to apologize for my experience and that this was not the way she wanted her customers taken care of. She offered me a credit which I accepted. I didn't not expect a call, I didn't expect anything, for the owner of the company to call was extremely impressive and showed me that Barro's really cares about their customers. For no other reason than this phone call I'll go back to Barro's and try them again. More owners need to do what Mrs Barro did, contact the customer and do your best to make it right. I applaud Barro's Pizza. Thank you.
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