I came in & ordered a medium "just acai" bowl & it took over thirty minutes for me to get it. There were two girls working & they had everyone waiting at least thirty minutes after they had ordered to get their stuff. I get home & the acai that I ordered just as it comes had some type of powder mixed in like protein powder or pea powder. I know because I've ordered the regular bowl multiple times & ive also tried it with the added powders. I called back to let them know & to see if they would fix it in any way & they just said no there's nothing they can do the girls were new & sorry.