I contacted Audio Express today because I needed to have a stereo removed from my truck and the stock one put back in due to the fact that I'm selling it. I immediately received excellent customer service over the phone and they advised me that they could get it done today if I could bring my truck in right away! Upon arriving at the store I was greeted by the manager Ian who was incredibly knowledgeable, tentative to my needs and super friendly. I was pleased that I was able to work on my laptop while I waited because they have a nice large waiting room with Wi-Fi. I was also pleasantly surprised at how quickly they completed the job along with the fact that they carefully repacked all of my wires and radio equipment back in the original box making it look like it was a brand new product! The price was very fair, the customer service was top notch, the installers were very competent and the actual store ended up being a nice place to wait for my truck to get done. Because I had such a positive experience, I'll be checking with Audio Express for any of my audio or installation needs going forward!