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  • I hired this company because they seemed to have many good reviews. They would not commit to a time other than between 8 and 5, but when I pressed them to commit to at least a window of time, said they would call an hour before they came. They were true to their word, and two young women arrived - without a vacuum cleaner. They had to call someone to get a vacuum cleaner. I have a small space - barely 800 square feet, no carpeting, two bedrooms, one bathroom. The estimate was for $100 to $150. I told them they would not have to do laundry, also I have next to no carpeting, and not to bother with the dishes. Ten minutes after the women arrived, I got a call from "Geoffrey" that there was much more work and I would have to pay $170. I absolutely refused. To me, it smelled like a scam. When I returned home, I asked the women what it was that had required more work. They replied that they didn't know anything about it. Well, they had done an okay but inconsistent job. There were places where they did not lift objects (like a sound bar) but cleaned around it. Also did not clean completely to the walls in various rooms. When "Geoffrey" called, he noted the women had told him I'd seemed upset. I told him that I wasn't impressed with being asked for more money and told him I felt like I was being scammed. He seemed offended and said if that was how I felt, he wouldn't charge me. I said I was happy to pay $150 but he insisted that he would not invoice me. So, that's how we left it. Also they use some kind of stinky fruity smelling cleaner, all my windows are now open.
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