Stay away if you need anything complicated to do for your taxes.
At first, Jordan was excellent and communicative throughout the process. I had 5 years of tuition that needed to be backtracked and I needed someone to get in touch with the CRA for me. For a week he stayed in touch but after that, he forwarded me to an assistant who he said would take over my case. She was back and forth with me through email for a bit but eventually I couldn't get ahold of her. A few weeks later I email for an update and a new guy named Patrick says he would take a look for me. After two emails, I couldn't get a hold of him either. This startup company is terribly disorganized and only willing to email, call their number and no one picks up. Now I'm stuck with an incomplete assessment two months down the road. Fml.