Three strikes, you're out.
I had enough of this place. The last three visits, I've gotten the Gold Presidential car wash package for $22 and I've always been dissatisfied with the service. I do like that they take their time after the automatic wash to wipe the car down, but after a walk-through and a visual inspection, you won't get why they took 20-30 minutes.
The interior is partially vacuumed. There's water and streak marks throughout the windows. They always forget to put in the complimentary air freshener. Every single time, I have to tell them to do things that they originally missed out on, which is part of the job! There's at least two people that work on each vehicle, so there's really no excuse there.
DO NOT let them fix any crack, no matter how small or big, in your windshield. Immediately and even months later, you'll see what looks like a wad of glue on your windshield that doesn't wipe off.
I gave two stars instead of one because at least their customer service is nice.