It was my first time going to Penrose and I was a little nervous because I've never gone to a school to get my hair done AND I was going from brunette to blonde. I saw Chelsey Dean and needless to say she did an ANAZING job. My blonde is gorgeous, totally natural looking, and she did it all without putting me under a dryer (which never happens) She was so fun to talk to and I left feeling like we were best friends. I def recommend her!!