The driver was nice, however, the outcome of the experience reached back into the recesses of my brain and made me remember why I haven't ordered there in almost a year. I ordered the extra large pizza with 3 toppings plus the appetizer combo and a side of the chocolate mousse cake to split with my boyfriend. They forgot the appetizer and they offered the discount for next time or to return the driver with the appetizers. That was about an hour and a half ago when they said they would return the driver. Still waiting and can only expect them to arrive cold as hell unless they refried the apps. The pizza is ok. It's better than Aurelio's by a long shot but that still is not saying anything good about this place. I will never order from here again. Worst service. Pizza is only good when it's cold but so is Little Caesars pizza which is cheaper and tastes better than this place.
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It's 6:36pm and still no one has come by. I feel really bad for the driver as it seems he's the only one hey have but since it's not my business it shouldn't have to be my problem. They should not have delivery if they can't handle the volume.
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It's currently 8pm. I called them about 30 minutes ago asking for a refund of the combo appetizers. The girl I talked to sounded surprised the driver was not there yet. She said they will refund the appetizers so I will make sure the refund is there on my next billing statement. Sigh. What a pain.