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  • The resort is pretty enough on the inside and outside, however, they closed the pool from 3:00 on to the rest of the night because a 10 minute monsoon created some "debris" in the pool. There was no debris in the pool! I wonder if this happens every time a monsoon hits during AZ's summer months. Hm. The sofa bed's springs were so bad my kids had to sleep on the floor. The only WIFI available was in the lobby. Only restaurant on site opens at 11 am. So don't forget your own cream and sugar if you want coffee in the morning, because your room is the only place you'll get it. We checked out a day early because we didn't want to sleep there another night risking no pool access and a bad night's sleep for the kids - the front desk didn't even inquire if everything was okay. Again, it's a pretty resort and the rooms are decorated nicely but I guess it's the lack of customer service that has forever turned me away from this place.
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