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  • I have been a member of both Massage Envy and its competitor Massage Heights for several years and I love that they both allow me to roll over hours. I have the highest memberships at both, Pinnacle at Heights and the 90 minute monthly plan at Envy. I'll go months without getting a massage and then, during stressful periods, I'll go every week for a 90 minute session and only have to pay a tip. I have my favorite therapists at each place and I'll schedule my sessions around my work and family life. I would list the therapists I like, but then they would be too booked and I'd have trouble setting an appointment. Although a massage may be considered a luxury for many, to me it is a stress reliever for an intense job I have and I don't resort to alcohol like many in my field. I find that my massage habit is actually far less expensive than the habits of some of my colleagues. I saw other reviewers write negative comments. I agree that there can be bad experiences from time to time. Like any business, bad employees can really impact a business, even if they are not working there long. As a business owner myself, I know all too well that this is the case. I've had a few bad massages over the years and learned later that the therapist was fired due to complaints. As far as billing, I do wish I could transfer massages at both places to my wife for free once in awhile. She needs a massage sometimes but we don't want to pay for more memberships. She doesn't need the massages like I do, but still, once in awhile it would be nice to book one using my available minutes. Since I cannot, I book them for her at the non-membership places, like Massage 1 or I'll hire someone to come to the house. A family plan would be nice to see.
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