Very satisfied. Took my nephew, Colt (Viszla) and the staff was kind and Colt was happy. Next day took my Sophie (mixed breed, long hair). She is a recent rescue and has been labeled as fearful. She was a little hesitant at first but did very well. The Groomer that checked us in stayed with her since Sophie had become comfortable with her. We got the basic cut and she looks great! I found their prices to be comparable to others. For me, location was the original deciding factor. Now, based on my experience with Elite Paw Spa, we will keep going back.