CUSTOMER SERVICE = ZERO - STAY AWAY FROM THIS PLACE!
I'm not alone with this bad experience
I received a special Oil change offer in my mailbox. I brought my own oil and filter.
I waited about 15 minutes in the office then I could say what I want.
I signed the service contract and waited 1 3/4 hours (exact:105 minutes). After this waiting time was my question only: Is the Oil change finish?
Answer: No, we not started yet.
My next question was: can you started now?
Answer: No, the garage is full.
I asked: Can I cancel this oil change?
In the same moment: Here is you key. bye
I took my keys and drove away