I stayed here during NXNE. I was a performer and they had a great deal for artist and also was good that it was in the middle of everything. The wi-fi was free due to the deal, but it also wasn't great. I feel the higher you are, the worst it got but on the other hand, you're in Toronto, get out, don't be stuck inside your damn hotel.
The first day I got there for some reason my charger for my phone wasn't working. Not wanting my phone to die my first time traveling to another country, the help desk gave me one and helped me out the first day.
The room was always clean, they were always helpful, and never had any problems. One of my favorite hotels I've been to.