I kind of liked this place and wanted to go back. The decor and vibe are classic and comfortable. Steve is a pro and gave me good service at a moderate price. But he works odd hours and takes a lot of holidays so it can be really hard to get an appointment. He told me he tried online bookings but it didn't work for him and he wanted to take all his appointments by phone. OK, there were some back and forth calls to try to make an appointment. He stopped returning my calls and I moved on to other places. This happened to a friend of mine too.