This was my first time here, and I don't know the name of the nail tech. Although she was nice, she was rough and not careful with filing and cuticle cutting. The file cut into the tip of one of my fingers, and she cut two cuticles too short (one was bleeding). The one that was bleeding she put something on, not sure what, but it didn't help because today (one day later) it's swollen and still very painful. As for the fingertip that cut from the file, she put glue on it! It's throbbing today and I don't want to rip the glue off and hurt it more. Overall, very disappointed and not at all worth $42.