My new roommate hired this company to move some stuff from her house to mine. One dude was super rude and kept making passive-aggressive comments intended to cut her down. It was sad. They have no customer service skills at all. I know moving in AZ sucks in the summer, but don't be a mover if you don't like it.
We increased the tip because we didn't notify them of the stairs. It was a very generous tip. However, after they left, I discovered a rather large sized hole in my wall and two small holes in the door. They didn't mention a single thing to me about it when they left.
I would pick a different moving company.