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  • While not the worst service, the advisors seem to be the problem. They are bordering on rude and condescending. Their knowledge isn't great and they recommend service items that aren't required, given the symptoms presented. Toyota really needs to get their act together to understand what a good customer service experience is and enforce that process. No ability to go beyond what the computer(s) tell them to do or what's wrong with the car. It would be great if Toyota care more about our dealership experiences than they seem to today.
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