Worst Bagel shop ever! It is locate inside the Union station. If it wasn't for the ease for convenience I won't get my bagel there!! All the staffs are extremely rude and impolite and their system obviously only work for themselves and not for the customer. Why do I have to repeat myself 3 times to 3 different people what I am ordering as if there is no communications between them and definitely there is language barrier. If you are only getting the basic bagel (with butter/ peanut butter), they will give you a 'face' to tell you they are not happy about it and they won't ever say thank you. Ya maybe you can try to order a $10 combo they might give you a light smile. Not a chance! you don't deserve my business! I do not understand why Bagel shop would allow their franchiser to these rude people.