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| - First of all they need to hire someone other than teens. Maybe someone with some life under their belt. Maybe someone who can smile and hold a conversation.
I tried to order the pizza with extra pepperoni, extra cheese that they advertise. No one was in store, I was only one at drive through. They only had 1 pepperoni, one set wings and one set bread. It would take 5 minutes to get the ones I wanted. I said that it was fine, I paid and said that I would wait 5 and would pull around to the front to not hold up the line. Girl at window said she would bring it out. I offered to also come in and get it, if she would just wave.
After 15 minutes, I sent daughter to see what was up. She asked and received blank stare and they went to the next customer.I came in and saw mass confusion in the back and had to wait in line. I also asked, another blank stare. I told cashier I would wait till she found out what was happening. After another 10 minutes I got my pizzas. No apologies, only pizzas thrust at me. -
During all this time, twelve people came out with pizzas, many with the same pizza type I had ordered.
I have ordered before and it has been slow. I am happy to wait, but bad service and lack of customer respect makes me not want to every go there again. I don't put things on review sites, but I am hoping a manager will see this and address this issue so it does not happen again.Cheap pizza should not be indicative of cheap service.
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