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  • Compared to the other locations this one is the nicest and biggest. Although as nice as the location is the customer service is lacking. We have never had an issue ordering Garlic & Butter clams (simply garlic & butter) At this location we got it with the Cajun spices . When we asked the server about the order she stated they do not have a Garlic & Butter selection. My boyfriend didn't want to make a fuss so he was just going to eat it. The manager came over to explain the spices and was slightly condescending but she agreed to fix it and give him the the g&b sauce. OK problem solved...when the clams arrived the manager handed them to him and spoke to him like he was a child and again explained if you don't specify that you only want g&b you will get the Cajun as well. He bit his tongue because he was about to lose it. I was kind of taken back by her tone as well. When he started eating there was so much garlic that it as difficult to eat. He was so over it and angry he just did not want to talk to anyone. He felt it was done on purpose because it had to be remade. I'm still not sure we will visit this location again as the Spring Mountain Locations have never given us any issues. We hope they get it together and learn how to talk to customers in a respectful manner.
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