Great potential but the lack of professionalism was kind of appalling for customer service. Ordered a Pulled Pork Sandwich... there was a long and dark hair in it. I didn't find it until second bite, sadly. When I expressed this that I wanted a new item, they did not provide it. Not sure what his problem was, I was pretty calm about the whole thing. I will avoid this place in the future, long time listener 98KUPD, whole reason why I went. Sadly, I won't be returning. Common courtesy for all of your customers is to provide them with contaminant-free food.