Once again, we were blown away by the care and attention we received here. I've lost track of how many times we've eaten at B Spot, but I can tell you, the service and food are consistent and worth waiting for.
This particular occasion was on a busy Friday night. We had to wait (love the Starbucks on the corner - the reservation buzzer's sensor reaches that far!), and had a couple with us eating at B Spot for the first time.
Our server, Sarah, was lovely. And while everyone else's dinner was perfect, my husband's burger was not prepared the way he asked for it. He sent it back once and it returned ill-prepared. The manager, Lauren, was sure to check in on us and took the burger off the bill after the second mistake. She was so nice and apologetic, and did well to smooth things over. I hugged her on our way out.
I'm sure Michael Symon would do the same.