I came in for a quick polish change on the way to a dinner. I allowed plenty of time because I'm one of those people who likes to sit and let their nails dry for an hour so as not to smudge them.
Since the polish change was $11, I had medium level expectations. The place was clean, and busy.
It is by far the worst job I've seen done. And not because the nail tech was bad - the polish was even enough and he only applies it to my nails and not on my nail beds. But when it dried, it was bubbly and full of ridges. I asked for them to redo it, and suggested a different colour since obviously the polish was old and stale. They reused the same polish and, to nobody's surprise, the results were the same. They weren't particularly apologetic about it either, despite me continuously saying that I had somewhere to be and could somebody just take the polish off for me?
This all being said, I came back the next day they redid it (mediocrely) for me. All in all, the situation was overly stressful and time consuming and I'm looking for somewhere I can feel relaxed and pampered. I would come back to try it again if everywhere else was booked, but only because it's so close to where I work.