I called in yesterday and spoke to Amy about an ac problem (fan was blowing but the air wasn't cool). She recommended something I could do on my own so that I could save money on the service charge (which I thought was so sweet of her). I still had to end up getting the repair, so the next day Chuck came by and I also got to meet Mark. Both were extremely friendly and very helpful. The problem was solved in less than an hour.
Overall, service was great. The price was more than reasonable (service charge plus price of a replacement part). They gave me their honest opinions and made me feel like I could trust them. I would definitely call them again and would also recommend them to anyone!