I just can't with this place any more. Red Robin used to be a fun family place, then they tried to make it upscale and got rid of the games, kids coloring pages, large balloons, fun posters etc.... I've never thought the food was that great, but the shakes are awesome and the kids used to like it. Going in there now is the utmost test in patience and tolerance. The service is horrible (more because they seem understaffed than because the servers are inept), and there are fewer menu options and higher prices. The number of kids in there and the noise level will drive you to drink; but not there, because the glasses are dirty and the manager will tell you that boogers on the glasses are just scratches. Oh, and the bathroom is disgusting. If there is no soap and the trash is overflowing, then I'm not sure any of the employees are going in there let alone washing their hands. In my opinion, Red Robin turned their backs on their customer base by trying to upgrade and make it more adult. I would never go there with all adults and it's not really fun for kids anymore. Thanks but no thanks.