Would not stay here again.
Arrived Saturday afternoon for a good friend's bachelor party. There is 5 of us in total staying in a Bella Suite. The room is extremely clean. Practically spotless. Very spacious as well. The bathroom was really roomy. Comes with shower and bathtub. The room cost us $400 for 1 night. $80 a person is not bad at all for a really nice suite like this one was.
Now moving on to the reason I will not stay here again. Call me finicky, but good customer service goes a long way. The employee's at this hotel did not provide good customer service.
We were told our room came with an Ipod dock at no extra charge. My friend call's the front desk and they give him attitude as soon as he ask's about it. Finally once the agent starts listening to him, the agent says it will be $35 to rent it. We just end up letting it go.
About an hour later, we call to request 5 martini glasses up to our room. After about 1 hour of waiting, my friend calls room service to check on it. I dont know what they told him, but they end up arriving about 30 minutes after he called for the second time. I mean c'mon. An hour and a half for 5 martini glasses?! Its not like we had ordered gourmet meals or anything.
Nice, spacious and comfortable rooms. But the service left a lot to be desired.