Very nice people! My husband & son (son who has allergies) loved the Brownie cake. I bought for husbands b-day, so my son could have chocolate cake. I am not having sugar right now, however, I did try a tiny piece. I thought it was perfect. I will come back again, regardless of the longggg drive from where I live. Excellent customer service. Looking forward to trying many other treats from this bakery, eventually.