I love Schlotzsky's sandwiches. My wife and I ate here last night. The guy at the cash register (Ali) was very polite and pleasant. I got the pastrami and swiss sandwich on sourdough bread. Very good. The place is clean and inviting. The only reason I knocked my rating from 5 to a 4 is that Schlotzsky's sandwiches are very expensive. $11 for a medium sandwich, chips and a small drink is kind of expensive. But, the food is very good.