First time at Ah So. Came with two coworkers for a birthday celebration.
It all started great. We were seated in the empty teppanyaki section and only waited 5 minutes for our orders to be taken. Often it can take 20-30 minutes for them to pair you up with others.
We all ordered steak and shrimp, which came with soup, rice and veggies. The server was attentive and kept our glasses full. The chef was engaging, professional and performed his 'show' with confidence and precision. So far: 5 stars!
The downfall came at checkout. The internet was down, so our server couldn't cash us out. She knew we were at a work lunch but we didn't see her for a full 15 minutes. Later she asked if she could run my card thru the old way, taking an impression. That was fine but without apologies, discount, explanation, regrets or referral to the manager. I could've easily just walked out earlier but that's not the way I roll. She should consider her customers even when things aren't going to plan. Especially then!