Love this place, it's in a perfect location because it's literally a 10 minute walk from my house which is awesome!
The customer service is great. Everyone there is super nice and super sweet. Not that I care because I'm not an over the top, full of rage type of person but even when I've had to wait a little longer in the drive thru, the person serving me always gave me my coffee for free which is incredibly kind and not expected.
The only downside to this location is people outside who have 0 respect for others and puff on cigarettes while I'm collecting my order. I have mentioned this to staff and they dealt with it in a timely fashion. That's good customer service right there.