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Scott and my FIL see Dr. Matsumoto here and at his Tempe location: we are fans of everyone from FOH, to Techs, nurses for procedures, and of course the Dr. We haven't experienced long waits here, and they go out of their way to make sure Scott is comfortable during appointments.
Dr. Matsumoto is such a pleasant and calming influence: whether draining fluid from my FILs Macular Degeneration affected eyes - not for the faint of heart to watch - or checking on the health of Scott's eyes due to uncontrolled high blood pressure, I'm confident in his ability and counsel. The Dr. and staff always thoroughly explain all procedures, expected outcomes, and possible side effects.
An example of the Dr.'s dedication: after cataract surgery, my FIL was having enough discomfort that we took him to the ER to ensure it wasn't a complication; it was after midnight, and the Dr at Chandler Regional put in a call to Matsumoto with the caveat: "I'm sure we won't hear from him, but..." Within a few moments, she returned indeed having spoken to Dr. Matsumoto, with instructions to see him for an emergency appointment the next day.
The only ding is Scott can't get a prescription for his eyeglasses here without paying extra, but that is an insurance snafu, so we just get the script at the Optician when he gets his annual new glasses.
The practice performs cataract, glaucoma, and LASIK procedures also. I trust them with my loved ones eyesight. Big shout out to staff yesterday who moved us in and out quickly, since Scott wasn't feeling well, but made certain to thoroughly examine him.
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