We have been to JackFlaps before and always loved the vibe, decor, and definitely the food. On our last visit we were incredibly disappointed by the poor service, enough so to write a negative review. We waited over 30 minutes for someone to take our order and they forgot parts of our order after repeated reminders. While the food was amazing (per usual) we waited another 30 minutes after finishing for someone to give us a check, then another 10 for someone to take the credit card. Overall, while the food is good, the service was lazy and it was nearly possible to get someone's attention. Don't go unless you have 2 hours to be ignored.