We arrived at 11:15 Saturday, closed sign on door. So I peeked in(hours say open at 11am), we were let in, and asked to wait 10-15 minutes. 25 minutes later we ask for water. 45 minutes later we were informed the buffet was now ready with a few items missing.
Some food items had been sittin in their stations this whole time yet the burners hadn't been turned on. I found this out by taking bites of my food, telling them certain dishes were lukewarm, seeing them turn on burners or move items around to working burners.
With the exception of the gentleman who gave us water, took our plates from table & checked on us, staff stayed in kitchen.
We were still charged full price for buffet no apology given. Somber experience. Maybe we should have gone to Mint Indian Bistro instead, our first thought.