I placed an order with them using GrubHub. We waited past the expected wait time for our food to be delivered. When it did arrive, it was missing items. I called the restaurant; they insisted that they had placed all the items in the bag and and that their workers are trained to double check orders. Someone clearly screwed up, because we ended up with cornbread, which wasn't even part of the order. They made me call GrubHub. GrubHub called the driver and the restaurant. After they got back in touch with me, they told me that the restaurant had refused to issue a refund. I paid $44 for two cold sandwiches with no sides and a garden salad and three pieces of cornbread I didn't ask for that showed up 10 minutes outside of the delivery window. I will never order from Bobby Q again. And I have serious reservations about using GrubHub in the future.