The only reason I am not giving 1 star is because of how helpful Mitch from the sales department is. I used A&C for a move in April. I was underquoted on the phone and ended up paying double. A dresser was broken in the move. I promptly sent an email to Art (who I assume is the manager) and the claims department. No answer. I sent another email which was ignored. I called probably 7 times and was given the run around. Then when I finally spoke with someone the had NO RECORD of my move! What kind of company "loses documents" just because of someone who needs to file a claim? There is a serious lack of ethics here. It took me going down to their office unannounced to solve my issue. Thank you Mitch for being so accommodating. The manager Art was again no where to be found.