The owner here is one of the reasons we go. The service is really great and he is incredibly friendly. The food is pretty good as well. I generally get the rare beef pho and I highly recommend selection "B4" on the menu which is noodles with beef wrapped in basil leaves I believe.
The down side is that the menu is not available on the site which can make it difficult to order if you want to switch it up. Overall my husband and I order from here often when we really don't feel like cooking for the night. On cold days Pho always seems like the perfect choice!